Humanizing Generative AI for a User-Centric Future
Artificial Intelligence (AI) is no longer a futuristic concept—AI technologies have become an integral part of the digital landscape. Within the realm of AI, generative AI applications have gained...
View ArticleHow A Design Thinker Holds More Effective Meeting Debriefs
Meetings and debriefs are absolutely crucial to every team in their product or service delivery, no matter if you are a small business, remote/hybrid team, or span as broadly as public sector....
View ArticleDeeper Clarity Method for Aligning A Common Understanding For Projects
In project management, or whenever you are looking to design (or re-design) a product or service, achieving a common understanding among team members is the underpinning for success. A shared vision...
View ArticleFurther Aligning Common Understanding Using Deeper Clarity Method: Challenges...
When starting a new project or service design, do you have a defined process that you or your organization uses to ensure it is delivered on time and on budget, while also delivering intended impact to...
View ArticleCan Everyday Goods Really Become Memorable Experiences?
Commodities are everyday goods that can often be easily replaced with other similar items, resulting in comparable prices across the global market. However, businesses have found ways to differentiate...
View ArticleUnveiling the Secrets of Good Design and Bad Design in Design Thinking...
In the ever-evolving world of design, the definition of what makes something a “good” or “bad” design can shift over time. As designers, we must constantly adapt to keep up with increased expectations,...
View ArticleThe Power of Clear Success Metrics in Innovation Project Management
In the dynamic landscape of business and technology, success is not merely a destination but a journey guided by precise metrics. Whether embarking on a new business venture or initiating an IT...
View ArticleWhy Customer Centricity is the Blueprint for Innovative Projects in Large...
Innovation is the driver of productivity and growth, helps save costs and above all leads to improvement in service in an ever-evolving global landscape. Innovation benefits are then passed along to...
View ArticleCustomer-Driven Innovation: Breaking Free from Gut Assumptions Trap
Oftentimes, we think we know our clients best. But falling into the trap of gut assumptions when initiating an innovation project can spell disaster for organizations. Before starting any new project...
View ArticleEnhancing Services with User Feedback: A Path to Reframing Customer Problems
Traditionally, the public sector has operated with a top-down approach, delivering services based on assumed needs rather than direct feedback from customers. However, in the age of digital...
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